How Privacy Rules Apply To Your Wallet
Our Privacy Policy covers information supplied when you open an account, verify your phone, sign in on mobile or desktop, contact support, and use payment routes connected with the lobby. We may process account identifiers, device details, login events, payment references and support messages so we
-
1
can provide access, check unusual activity and resolve status questions. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can appear in operational records without giving us access to your wallet password. We retain records only for the period needed for account service, security, dispute
-
2
handling or legal duties. Certain access and processing choices depend on local law, and where local law permits, you may request access, correction or deletion through our support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.